The UPS Store

Arpo Too 3 weeks ago

Took a time sensitive document to be notarized. The supposed notary, Anaily Guerra, asked her co-worker throughout the process about correct procedures. This made me anxious, but I figured between the two of them, they could get it done correctly. I was wrong.. when I took it to have it recorded, County Recorder said that my name was not transcribed correctly. They had one job.. spell the name correctly. I had to redo the affidavit, and the forms are not free! I should receive a refund for what I spent to obtain the forms again, as well as the notary fee. And they should notarize it properly , and for free,after giving me a refund for the notary fee and reimbursing my expense in having to repurchase the affidavit forms, and the inconvenience of a wasted day owing to their sloppy and subpar work ethic. Won’t give me a refund, so I have to go back to have it notarized again. Please hire competent employees. Incredibly inconvenient. I won’t be utilizing your “notary” services again

Arthur Timm 3 weeks ago

I have a wall hanging that is 46 in Long, 17 in high and about 2 in deep that I want to take from Las Vegas to Anchorage, Alaska, so I took it to this UPS store where they told me they could box it up by putting two cartons together, which I okayed. I tried to give them the delivery address at that point but they ignored me. I wish I could include a photo of the Carton they put together as it is an abomination. To to add insult to injury, when I went to pay they said it'd be over $400. So I said forget it. I'll make my own carton and put it on the plane as checked baggage. And they charged me $80 for the abomination. My advice is to get an estimate from them before you have them do any packing. I will say the employees there have always been courteous and helpful otherwise, hence the two-star rating.

Megan Myers 2 months ago

Big shout-out to Anaily and Denise for their help today!! I was trying to return tires from Amazon that came with nonsensical directions. They gave me the customer service number for Amazon and offered me a cheaper option to print my return labels. Then they went about their work cheerfully while I waited on hold and then double checked that everything was correct. Thank you for making a stressful situation feel like it was no biggie ❤️

Super Dave Real Estate 6 months ago

Ally gave outstanding service. The store is one of the busiest stores in the city. Be careful of people in the parking lots driving erratically or accidentally opening doors and slamming into cars nearby.

Alicia Fullington 2 months ago

Store received a 10 for customer satisfaction. The clerk was quite pleasant and courteous. Will be returning soon.