The UPS Store

Dj Hansen 6 months ago

Rude customer service. So bad after I stood in line and the lady was rude, short tempered and barking out questions all while trying to help 3 different people I left, with my packages. Are you barking at me or one of the other customers? It cost way too much for this service to then be barked at. Also, there are many other paces to ship from. Looks like a family operation, it wasn’t the young lady in was the older lady with her hair pulled back. I won’t be going back.

Rachel Lopez a month ago

I went in recently everything is overpriced it cost almost $4 to print a single page. The store hasn't been the same since they lost one of the best employees the one with the hummingbird tattoo. She always made sure it was clean, organized and would always multitask and help multiple customers without giving attitude and making sure everyone felt welcomed

will blair 2 months ago

Jenna is great at this location. She's friendly, efficient, and actually takes the time to make sure everything is handled correctly. You can tell she genuinely cares about doing a good job. This store is lucky to have her!

Amy Coss 4 months ago

Vibha and Vivek Patel saved my trip to the Tucson Gem show. They offer their customers secure cubbies where they can leave their purchases throughout their trip. Then, when your shopping is complete, they spend time with you going over various shipping options and helping you choose the right one. In my case, that turned out to be a pallet delivered by freight to the entrance of my store. The pallet arrived in perfect condition due to Vibha and Vivek's perfect packing. It arrived the day they predicted and I could not be happier with the service I received from the Patel family (I met their daughter too!) and their entire staff. Each person I encountered was friendly, knowledgeable and helpful. I will definitely return for Gem Show 2027!!

Jamie Sue Housley a month ago

By looking at the past reviews, it seems that punctuality of the staff is not a priority. Arrive at 8am the posted business hours are 8-6, and no one arrived to unlock the store until 8:10am. When you are a punctual person yourself and have to be at work by a certain time, it's frustrating when someone else's problem getting to work on time causes you to be tardy.