The UPS Store

Lisa Gagliardi 3 months ago

The store clerk answered my phone call politely and answered my question regarding Live Scan informing me of what is needed before going to his store so that I was prepared. He was very friendly when I arrived at the store and knowledgeable about performing the Live Scan requirements.

Ron 5 months ago

The store is never opened on time. When the person that others have complained about(short, dark haired, heavy) does finally showed he saunters in not caring that there have been people waiting. It is obvious that he just doesn't want to be there. After finally taking my package he tossed the receipt on the counter and walked away rather than handing it to me. Not a single word. Did the same thing to the previous customer.

Ryan Hedum 10 months ago

Avoid this store. Go to FedEx right down the street instead. Alex was great and tried to help. Steve the manager is the reason for the low rating. Charging extra hidden fees with the rationale: “We are an independent franchise we can do what we want” UPS- this franchise is a bad representation of your brand.

Nancy Ngo 4 months ago

Employee at this store was kind, patient, and accommodating with my request to have wine glasses packed to ship across the country. He handled the transaction and the fragile package with care.

Jamila Loubriel 9 months ago

Great location, and got my Amazon packages here several times, but it seems to be understaffed during busy hours. I hope that the corporate will do their part to ensure workers are paid well and get a couple more staff, to improve wait times during busy hours, especially since customers tend to try to “cut” and bypass others in line. This location would make a great place to have an Amazon locker, so staff could attend to customers and customers could even self serve for their Amazon pickups, since I imagine it’s difficult for the staff to accommodate so many customers. As a customer, for me it is a stressful experience. They offer a lot of services, so I’m sure a staff increase would serve both the business and customers best.