The UPS Store

Tracey Hirokane 4 months ago

I needed notary services, and a friend recommended this UPS store. Kevin was courteous, professional, and efficient. I was able to complete the process in less than 15 minutes. The customer service was excellent; the staff was friendly and knowledgeable. I will definitely be returning!

sara nezamloo a month ago

I had a great experience with this UPS location. They were very quick and efficient, and the staff were super nice and helpful. My package was quite large, and they even helped me carry it into the store, which I really appreciated. Highly recommend!

Allison Ohanian 4 months ago

Outstanding customer service at The UPS Store on Keawe Street. I ran into an issue with Amazon sending me the wrong return shipping label, and Fabian, the manager, went above and beyond to help me sort it out. He was patient, friendly, and incredibly professional throughout the entire process. He even stayed after hours to make sure my issue was resolved. Fabian ultimately came up with the solution himself, and I truly would not have been able to fix it without his help. I’m so impressed with the level of care and service at this location. Highly recommend and definitely a well-deserved five stars.

Elena Poluboyarinova 3 months ago

First… I was paying for them to print out a shipping label that I had already prepaid. Today, a new story: I had to pay $2 just to have them tape up the “arm” (the handle?) with scotch tape. I’m starting to think they should introduce a rain tax… and an extra parking fee too. What other payments will there be? I’m actually getting curious now.

Suzanne Andrews 4 months ago

Today I needed to return an Amazon package and found myself walking to The UPS store on Keawe street in Honolulu. Kawai and Fabian were very polite and helped me with my package. My phone was dying and Fabian offered me his charging cord to charge my phone and while I waited I had an interesting conversation with Kawai. I’m a senior citizen and find I’m invisible to young people often. These two young men made me feel valuable today. I would very much recommend your shop. ♥️