The UPS Store

Latina Laramee 3 months ago

I’ve been coming to this location with my dog for 4 years, the staff are always friendly and offer treats. I just was there and I had the most “ I’m annoyed what do you want” service I’ve ever seen. My dog kept jumping because they have always offered treats in the past. She rolled her eyes each time. I came in with an issue with a package that was being delivered with issues. She explained, they didn’t handle that and that’s fine it was her tone and body language that did it for me. I have been wrong to cuss her out for behavior and ignoring me saying thank you anyway. I just got her eye roll .

Kara Paymar 4 months ago

This place is 10 out of 10. So efficient. Always knows their stuff. Doesn’t nickle and dime you. Fantastic staff. And has somehow survived Hennepin construction, Covid, ICE, etc. I go out of my way to use this UPS. Uptown needs and loves you.

Kara Zupancic 7 months ago

⭐️⭐️⭐️⭐️⭐️ Five-Star Review In mid-October, I came into the store because my senior cat had gone missing. I had just moved to the city and didn’t know anyone, and I was visibly upset while trying to print missing-cat signs. A female staff member noticed and immediately helped me when the AirDrop printer wasn’t working. Her kindness during one of the most vulnerable moments of my life meant more than I can express. She helped me get the signs printed, offered words of encouragement, and told me stories of other pets being found—which gave me hope when I really needed it. As I was leaving, she even offered me a hug. In retrospect, I wish I had taken it. Her compassion stayed with me long after I left. A few days later, my cat was spotted and reunited with me. I’m beyond grateful—and I want to take the time to acknowledge this incredible employee. Thank you, from the bottom of my heart, for your kindness, patience, and humanity. You truly made a difference.

kevin olson 4 months ago

Wow, I consistently receive what i consider good old fashioned great service. How often do you get to experience an entire staff thats friendly. helpful and smiling. i enjoy when i have to go there!

Andrew Benzinger 5 months ago

Lovely people, unfortunately UPS has contracts with ICE so we must boycott