The UPS Store

Kiran Pandit 7 months ago

Fantastic experience at this UPS Store! The customer service is truly outstanding—everyone is friendly, patient, and always willing to help. They make every visit quick and stress-free. I really appreciate how smoothly everything is handled. Highly recommend this location!

Jason Fredricks 6 months ago

Stopped by to drop off a package at 4:58. I realize they closed at 4, and I understand that, but employees were still inside sorting. The package was already labeled (I pointed and showed the label to them) and just needed to be dropped off—no assistance required. Instead, I was turned away and laughed at, they literally laughed and motioned towards the door. Going above and beyond would have literally taken 3 seconds here.

Larry Allison 8 months ago

I dropped off 12 packages on Wednesday October 8th. When the packages did not arrive to their final destination I submitted a claim to UPS. A few hours later I decided to call the store I dropped the packages off at. Come to find out the store never sent the packages!!! They didn't ship all 12 of my packages!! They were still sitting in their store. Why didn't anyone notify me? Why did they do this? DO NOT USE THIS STORE!! The store shipped my packages only after my complaint, but now my customer is now canceling their order and shipping it all back to me because it was late getting to them. I lost a large sale because of this stores inability or unwillingness to ship items as they are supposed to. Absolutely horrible customer service. During my call, they acted very nonchalant about the whole situation. DO NOT USE THIS STORE!

Goma Adhikari 4 months ago

I stopped by yesterday to ship a package, and the process was quick and easy. The store was clean and well organized, and the staff were very helpful.

Shreejan Pandit 5 months ago

I went yesterday and wow! Outstanding service! The team was professional, friendly, and efficient. Everything was handled quickly and smoothly, and the staff made sure I understood all my options. Clean store, great service, and a very positive experience overall. Highly recommended.