The UPS Store

Mari Gutierrez 5 months ago

My favorite UPS location for my mail box , notarization and shipping needs. I have been their client for several years now because their staff really makes the difference. They are always friendly, professional and helpful!

Susan 5 months ago

Outstanding service! Friendly, kind and knowledgeable in every manor. As a consistent user of UPS stores, I have found the E. Russell location to be one of my favorites.

George Lee 8 months ago

I went to have a notary done and the person that was supposed to do the notary demand that she need to see the whole paperwork. Which was about four pages and I brought only the paper that need to have notary done. I showed her rest of the papers in my email but she demanded that I needed to print the whole thing out I told her you’re not going to keep my papers your just going to witness my signature She refused to have notary done. I never will recommend this UPS they don’t have a common sense doing business.

J Gateman a year ago

I use a clothing recycling center. They send u bags (u pay for them) and they pay the postage. These ladies at this UPS are awesome. They help me get the QR code when this Boomer has scan problems They refer to them as happy bags basically they know how to help. I had previously gone to a different UPS about 2 blocks away and they couldn’t be bothered to help me. If u need UPS u want this store

g Shepard 11 months ago

Poor customer service. Young lady had to go ask someone else every question. In the end I was told they don’t accept UPS coupons and when I inquired “aren’t you UPS, I was told they are but they are a UPS store. Huh! When I asked where is the UPS I should go to, they said “Don’t know if there are any” , huh again! Nonsense. I did not want to pay 40.00 to ship a small paper package, and did not appreciate their refusal to suggest options. Went to USPS and shipped the same package for $19.00. Lesson learned.