The UPS Store

Emma Howe 9 months ago

I had the best experience with the UPS team located in the village District! They were so helpful and accommodating as they helped me with all of my wedding stuff! Printing was fast and easy! Everything came out better than I expected! The manager is beyond helpful and insightful!

nancy smyth 8 months ago

I was frazzled when I came to your store today. I needed to get a document notarized, witnessed and expedited asap. I assumed I could get it done at my bank, but was told they could not provide witnesses. On a recommendation, I headed to your store where an awesome employee came to my rescue. I am so sorry I did not get her name, but her employee number (on the receipt) is 368206! She was calm and patient and made magic happen! Thank you so much! You were my hero today!

Andrew B. 5 months ago

This store made me SO ANGRY. There was immensely disrespectful management. Jeanne, the manager/owner of the store blatantly ignored numerous requests I made when carrying out a package return. Not only that, but she was condescending and immensely rude to the employees of the store. Taken aback, but still wanting to complete my task, I soldiered on. Until I had to tape my package. Why do they charge for tape. What the heck. That is so weird. No other store does that, it's an unnecessary, unadvertised charge. To my knowledge, this is not the only predatory charge they have. I hope that this store can straighten itself out, as all this made me quite angry, and frankly, ruined my day.

Austin Wheeler 2 months ago

Best UPS Store in Raleigh - I have went to other stores in the area and I always prefer this one. The staff are always friendly and helpful, especially Matthew!

Carol Grizer 9 months ago

I had such a great experience at this UPS store; everything from start to finish was smooth, professional, and genuinely pleasant. The store is always clean and well-organized, and the team is incredibly helpful. Jeanne, the owner, goes above and beyond to ensure customers feel welcome and cared for. You can tell she takes pride in the store and her staff, and it really shows. I love coming here. It’s my go-to spot for shipping, printing, and anything else I need. I will definitely be coming back to do a passport photo. Highly recommend!!!!