The UPS Store

Denise Sherman 3 months ago

Vessa Bradley at the UPS Store at Creekside Shopping Center in Raleigh, NC 27609 was absolutely incredible. She met my ineptness with my phone and technological understanding with patience joy, professionalism, grace and with a smile every step of the way. She successfully worked her magic and got my return to go through. She truly made my day Vessa is an exceptional employee and one worth keeping and promoting. This woman deserves a big raise!

Jess a month ago

Best UPS I have ever been. They send through USPS too! Convenient and awesome service! 👍👍👍 To add more complete information to my review, and this is definitely not this store’s fault. If you need to ship express mail with USPS, you need to make a trip to an actual USPS store. Regular USPS mail okay, express USPS no. USPS people told me that whatever mail they pick up from this store, they do not sort them. They all just go on a truck. So even if you are paying for USPS next day delivery and drop it off here, USPS will guarantee you the your mail will not arrive on time. So just be cautious!

Caleb Reed 2 months ago

I always have a great experience at this UPS location! Skye and Bhuvik provide incredible customer service every time I stop by. They are consistently professional, efficient, and—most importantly—they always make me feel genuinely welcome. It’s rare to find such a friendly and helpful team. Highly recommend this spot for anyone who wants high-quality service with a personal touch!

Drew Jackson 4 months ago

Like many Gen Zers my fiancé and I are not super adept when it comes to navigating the mail system. I called up and asked to ship save the dates for my wedding (tall task, my fiancé was counting on me). Not only did the owner Quarterback the entire process like Tom Brady down 25 in the Super Bowl, he gave me his personal number and let everyone in the store know that I was showing up right before closing after work to ship our save the dates. He texted me the whole way through, told me the exact format he needed the addresses in(and gave me options for the font on the print labels) and took care of everything getting them shipped out. GOATED UPS Store, we’re going back to ship our invites. Best part of it all was it was super affordable to ship in bulk. I would trust them to ship anything. Give them your business!

Sarah L. Hackney Meiggs 4 months ago

Best UPS store I’ve been to. They’re friendly and helpful. I always go in with a bunch of Amazon returns and they are quick to get me taken care of.