The UPS Store

Clarissa Eastman a month ago

Erlinda was AMAZING! I was returning Amazon purchases. This was my first experience and it was frustrating. I was rude and upset. She kept calm and patient with me helping me thru the situation. She made sure I got them all processed and was friendly with a smile the entire time. I apologized to her and thanked her but wanted to publicly apologize and thank her. She is what customer service should be. Thank you Erlinda. You improved my day.

Saundra Epp a month ago

I’m a senior and came in with a large box with three different items to return. Was wanting help but the young lady said she was busy ! rather harshly . Told me to go to the self kiosk. I said I would report her and she said FINE! The larger item wouldn’t fit in any of the bags so finally the main lady assisted to some point. Don’t think I’ll use this store again.

tria shaske 6 months ago

Always friendly, clean, knowledgeable I like this store more than the others around town. They’re rude. And the prices are so much better than most places and other companies that I won’t mention

Kelli 4 months ago

The above and beyond service I received at the store today from a clerk that was very knowledgeable, patient, and helpful to even with a long line, that she quickly and without fuss worked through! 💪🏻

tria shaske 6 months ago

Always very happy with this store , clean, friendly, knowledgeable and always fast and prices are always so much better and I know my boxes aren’t gonna be thrown around like they do with other companies that I won’t mention