The UPS Store

Deborah Kerr 4 months ago

The entire staff were great at helping me get my packages to the Convention Center for my conference presentation. I so enjoyed working with Dajana, Jaszmine, Keith, Adam, Jailene, and Tia. Everyone assisted me and answered my questions. They provided excellent customer service!

Dona Morrish 2 months ago

I called ahead to the store to let them know I was coming and had to catch a flight that afternoon. I told them I was really stressed out and was going to need their help once I arrived. When I got there, Dayana & Jasmine were so polite, helpful and calm with me. The service was incredible.

Hillarie Ralston 3 months ago

Keith was the sweetest and gave the most white glove service! He was such a gentleman, calling me twice and making sure all my boxes arrived for my conference ahead of time. The ladies who helped me ship out all my boxes were amazing!!! Thank you thank you!

Damon Phillips 2 weeks ago

Friendly helpful staff. Nice location. Jasmine was incredible to deal with and made my experience great! Thank you so much

Sherri Cregar 5 months ago

I cannot express enough gratitude to this team. I was heading out of town and had to drop off an invaluable package on a Sunday. When it didn’t start tracking by Monday morning, I spiraled into a bit of a panic. I called the store four separate times for updates, and every single time, the staff remained incredibly calm and patient with me. When my anxiety peaked, I was transferred to the manager. Even though I was frustrated and clearly stressed, she stayed professional and went above and beyond to manually locate and key in my package just to give me peace of mind. As it turned out, the package was picked up moments later anyway—I definitely overreacted, but they treated me with nothing but kindness and professionalism throughout the entire ordeal. A++ service! 💕