The UPS Store

Vincent Malathong a year ago

I’m so happy they finally opened up a UPS over here in SE Fresno. No longer need to drive far to drop off packages or Amazon returns. It’s right next to Sunnyside Pet Hospital. Staff is very friendly and helpful.

Cherish and Jeff a month ago

This location is open Sunday- and that is great. Amity was cheerful and helpful considering how busy she was- and the Amazon kiosk was down- but she was able to help each customer and quickly. Carmen also came in to help her and jumped right in.

Karla Standridge a month ago

The representative was polite and knowledgeable. He was able to answer all my questions and I like that the store operates 7 days a week.

Jer Lee 8 months ago

Forgive me if I’m butchering the name, but Kaylee was wonderful. I got in quickly and was out just as fast. She deserves a raise or a promotion. She was friendly, greeted me right away, super helpful, and spoke so kindly. I really loved her service!

Gagan K 2 months ago

I sent my mom to drop off a package at this location, and the employee (Jay) did not provide a receipt. The item was expensive, so I went back with my mom within a few hours when tracking showed the package was never dropped off. When we asked about it, Rebecca told us the package had already left with UPS. However, when we requested a receipt or any proof of drop-off, they refused to provide one. We also asked to speak with a manager or owner, but were told they are never available or reachable. We were eventually given a business card for Paul Riar, but when we called, the call just routed back to the store. This experience was very concerning and unprofessional. I would strongly recommend not trusting this location with expensive or important items since they do not provide proper proof or accountability.