The UPS Store

Ksenia Parhatskaya 3 weeks ago

The best UPS store in the city! Joe, the manager, is always incredibly helpful, friendly, and professional. Every visit is a great experience. I just wanted to leave this review to say thank you for the excellent service and all your help!

Courtney Craig 4 months ago

I don't take a 1-star review lightly, but if any visit warrants it, I believe it's this one. I visited this UPS location on a Tuesday around 4pm. The store was not busy, and there were two employees working behind the counter. I asked the woman at the counter if I could have a small piece of tape to secure my shipping label since it was raining and I didn’t want the label to get damaged. She immediately responded with a hostile attitude and said this was not something they could offer or have ever offered -- she claimed it was "against the rules" and that I should "go home and sort it out there." The male employee then chimed in and said he could sell me some tape for $1.50. I said that would be perfect. However, the woman then turned to him and told him not to sell it to me. I was honestly shocked. I've never experienced being denied service at a business establishment, especially without any explanation or cause. She reiterated to him not to let me have it. I was so confused. Another customer standing nearby appeared equally confused and pointed out that there was tape available for purchase next to him. I ultimately bought a full roll at a significantly higher price. During the remainder of my time in the store, the woman’s demeanor felt increasingly hostile, and I left feeling super uncomfortable. I ended up waiting in a separate line to complete my transaction with the other employee.

Neil Wogensen a month ago

Had a great experience shipping out two large gaming computers at the last minute across the country. Diego and the rest of the staff went above and beyond to help make sure it was shipped safely and the right way

Geraldine Casanelli a month ago

They are always so polite and professional at this UPS store and they don't over charge you for simple things. I live in Glendale, but will drive the extra mile to come here. Keep up the great job guys!

B Quitazol 6 months ago

Went in Dec 10 to lease a mailbox and the lady at the counter required 2 forms of ID the ID I am holding will expire in 10 days based on only this fact she would not proceed with attaining a mailbox with them. Here is the catch or where the ball was dropped. Ive already renewed it so Im current I just need to go elsewhere now to receive it through mail forwarding it. She suggested I see what the post office requires with no insight into the clerical non issue about how I am still valid and current with ID the post office requires that I have the correct address to where it is gonna be forwarded to. Thanks for your understanding