The UPS Store

Andy Wegleitner 5 months ago

Been going to this location for a few years and always top notch customer service. Had one of the better customer services experiences of my life today where after returning a package at UPS, one of this stores employees came across the street in rain to also take my fedex package to return when they opened - incredible. Didn’t know it was possible to love a UPS store

Lauren 7 months ago

Love this UPS location - probably the best in Chicago. The employees are thoughtful, the experience is very efficient without feeling super rushed, and there was even relaxing ambient music playing. My experiences here are about as zen as shipping errands can be. Truly a well-managed location with an excellent staff.

Joan Clayton 9 months ago

Yes. AJ is always really kind and friendly. I have seen her at two different UPS stores. She is exceptional, kind and knowledgeable. It makes it much easier to quickly enter and exit the two UPS locations that I frequent, off of Grand & Lake, so I won't receive a parking ticket in the interim. Logistics is tricky work. Especially with the volume of business this location and the one on Grand Street receives at any time.

Ben Schmuck 3 months ago

The gentleman was super helpful today. He specifically asked if I was looking for UPS or USPS for my large envelope. He also gave me a more rigid envelope for my package at no charge. Would definitely recommend this to others!

Abigail Parker Brown 2 months ago

George and Andrew are amazing! They helped me solve a crazy problem and are GEMS. Easily the best UPS experience I’ve ever had!