The UPS Store

Happy hippie 4 months ago

Have been coming to this location( Og by Kroger) business moved just down the road now. I've always had great customer service, and fast & friendly service! Today however I met the most " true karen" I've ever met! I had a simple Qr code ship,meaning they scan, label prints,put label on pkg and ship! Instead I was greeted with attitude demanding my phone # my ID so forth! I have NEVER been questioned like this nor spoken to as rude and condescending as this woman was! Apparently she's the new manager( according to her) definitely will be finding a new location to take my business!! She is awful!!

Julie Daniels 3 weeks ago

Great customer service , helped me copy and mail important papers !

Gerald Galles 7 months ago

Went to print a paper and get same paper notarized. Notary at this location is very rude and refused to notarize my documents. I had no issues going to fedex digital and there services were great

The Indy consumer a year ago

I had 4 returns to Amazon. I had to keep looking in my phone for their return codes. A young lady was very patient and helpful she kept saying your fine mam. What a nice young lady. Shes a great asset. I would come here again. Good experience.

Pamela Thompson a year ago

I was told, “if you want to see it taped, go home and tape it yourself”. I had an Amazon bag to return, needed a piece of tape to go across the top to close and secure it. She said, “we will do it later, we are busy”. We all looked behind us and not one person waiting, this was after a gentleman brought a huge box in and we waited 15 min. for this box to be customized. She definitely had a bad day and I guess I looked like the one to take it out on. To the owner response: the line was already cleared. She went to the back and never came back out, that’s how busy it was. The time she took to tell me off, she could have already given me the tape and avoided a one star review. Very sad as an owner to say it’s ok for this behavior and leave packages unsecured. If your employees do their best, why do you have a 2.9 rating?