The UPS Store

Anita Elliott 4 months ago

I drop off package serval times a week. An automatic door opener you be great. Now I have to balance all package on the outside window frame and the door opens towards me....ugh. I even got my hand hurt in that door. At least have a handycap door opener for us.

B J 4 months ago

Very rude. Unprofessional. Did not like the package the item came in & tried to force me into buying a box from them that was way to big. I declined. The dude decided to slap the computer screen, and I do mean slapped it where it spun around hard causing him to quickly grab the screen to make sure he didn't break it. But the screen had the previous customers information on it. Then he tried to make me buy a bubbled envelope that was the EXACT SAME PACKAGE IT WAS ALREADY IN! On top of that, he helped to the 2 people ahead of me with no issues at all. But my melanin was off putting to him because I did not match his & other 2 ahead of me. And no other employee bothered to step in to correct his poor work ethics or just take over helping me. Then again, their melanin was the same. I'm sure people get the point now that google made me explain the issue. Good job, attaboy, whatever you want to call this. 🍪

Tobias Boon 6 months ago

This isn’t a reflection of the branch itself, rather of the company itself. I had a package that is pending a pick up which required a signature. The package was an urgently expected one and the time provided was a time where nobody is able to sign for it. I had called and explained the situation but they decided to throw me back and forth towards them and the sender. All the calls I made to their customer service had me talking to someone who is disrespectful and talked over me CONSTANTLY. I understand ensuring that product and items are not lost but the rigidness and inability to provide more options for situations like this is ridiculous, on top of that, over the phone customer service staff that is utterly rude with 0 intent on fully resolving issues.

Satwik Yadav Sakkirala 2 years ago

Everything is clear and sorted. Is providing all the services required for a user. Greeted well before and after finishing my service. Packaging covers are bit costly.

Cindy Schmidt a year ago

This store always provides quick, helpful and friendly service. It’s sometimes difficult to find a notary at the last minute so I really appreciated the fact The UPS store has notary service immediately available. It was also very handy that I could mail the document without having to go to another location. The man who waited on me was SO friendly- great customer service!