The UPS Store

Chris Andrews a month ago

This store is fine when they're not informing you about the insane charges UPS wants for shippers AND receivers. I have had some fine interactions at this store returning things with prepaid shipping labels. This is not a knock in anyway on the management or staff from this location... However, UPS the larger organization made my delivery such a pain in the butt, and there's not a good way to review the entire operation online, so I'm reviewing the entire experience right here. A 12 hour delivery window is BS, especially for a package that requires a signature. I had to use this store because you were about to return to sender after having the worst tracking/notification system I've ever seen. 2 missed deliveries because you can't be more specific than "Before 9pm." They came around 8pm Saturday, then 11 AM Monday morning. I'm not home during business hours. And then I get one more chance before it's returned to sender. So I call the seller and have it sent to this store because I don't want these missed deliveries to cost me a bunch of extra money. So having it sent to the store costs $8 apparently. Fine, whatever. You already kicked enough dirt in my face already. Paid the fee to get the box with my $1,000 item in it, then came here to drop a one-star for Useless Pathetic Stupid

Marshall Watson a month ago

This is the first visit I've made to the store. It was not very busy at all. I was returning an Amazon shipment and the young man that assisted me was very patient and courteous and explained everything to make sure I did everything correctly. Highly recommend this store

Brent 3 months ago

Whoever runs this store is out of their damn mind! Roughly quadruple the price to purchase a box and pack a box of what any other nearby UPS store charges! Some $85 to buy a box and pack it, not including shipping costs. Absolutely laughable. I did not transact with them and packed up all my stuff and went back to my normal UPS store. The franchise owner should be ashamed of themselves for taking advantage of customers.

Belinda Cuevas 5 months ago

Hi, My name is Belinda Cuevas I went January 12 2026 I had 2 items to return to 2 different sellers one of them By the name Buy car tips and Fashion Dollz Boutique. The guy that help me printed out the labels and put the wrong item on both of the packages. He scan both of the bar codes for the 2 item's I had and printed out the labels.He told me they package it for me. He gave a receipt. Fashion Dollz Boutique got the product of the other seller. I have try to contact the other seller no response. Josh I had not heard from you Sir supervisor for UPS. I had never had this problem before very unprofessional.

ANYA MOLYVIATIS 7 months ago

My go to UPS store always. The help and care that goes into each shipment is always smoothness and wonderful. The staff is knowledgeable, efficient, and friendly. I don’t think I’ve ever left without a smile and feeling packages are in good hands. As an artist, shipping my work is always stressful and the UPS team here makes me feel that the works will be handled carefully and arrive safely.