The UPS Store

Carrie Alexander 2 months ago

This store used to be decent, but the people who work there now are unfriendly, condescending, and unable to treat people kindly. Thankfully, there are other UPS stores one off of 41st St. and the one off of 51st St. that offer stellar service with extremely friendly and competent team members. I would highly recommend not visiting this UPS store unless you are absolutely desperate to drop something off.

Becky Ralls 7 months ago

This is my go-to UPS and they always come through. But in particular I wanted to leave this five star review for Joseph- since the day he started he has been friendly and helpful and kind, and it brightens my day every time I see him. He is one of those “makes the world a little brighter” people. Thank you Joseph!

Kent Steigerwald 6 months ago

I had a "not good" experience here! The Staff person treated my package like it was worthless...I asked for some tape to secure my prepaid shipping label, and he taped it so the label was hanging halfway off of the box and then literally threw it in the bin!! Good thing I packaged it well prior to arriving. Worst UPS location personally I have been to ever. I hope to God my package makes it in on piece!

Gretchen Doyle 2 years ago

An easy place to do Amazon returns. The best time to show up is first thing in the morning when they open (8:00am) for the fastest service - there’s rarely a line. I’m deducting one star for when there is a line, it always moves painfully slowly, usually from people not prepared with shipping info and not doing Amazon returns. They should devise a system to help speed people along.

Julie Carlson Sladcik 5 months ago

This UPS store always provides professional and friendly service, and the store is kept organized and clean. They stand out as the best UPS store I've been to.