The UPS Store

Adam Sandler 5 months ago

I’m a repeat customer who brings in higher-volume shipments a couple times a month. Unfortunately, the staff at this location often act visibly annoyed when I arrive, including making faces, talking under their breath, and offering little to no assistance. I’m always polite — I’ve even brought cookies and donuts for the team — but the attitude hasn’t changed. Because of how I’ve been treated here, I now drive to other UPS locations much farther from my home, even though this one is right next door. I understand shipping can be stressful, but basic courtesy and professionalism with customers should be standard.

Toni Chatterton a month ago

Jocelyn is absolutely rude. I asked clarifying questions as to why she refused to notarized a document and she escalated the conversation and became hostile. Girl needs to take a deep breath. At no point was I rude, just trying to understand.

V G. 10 months ago

I visited this location today and Ms. Jessica greeted me quickly with a warm smile and served me immediately. I needed 3 things accomplished: A document notarized, 25 copies and computer printing, Jessica took care of everything GLADLY! Professionally and made it very easy for me. I love this location too, convenient parking and easy in and out. I plan to return again, it’s DEFINITELY worth the extra travel miles.

Susan Scott 6 months ago

Very nice ppl working with you to make it a great experience. Thank you so much for your help!! P.S. they make it easy by keeping your information for you so when you need to ship to your son in NM the address is there and I don’t have to do a thing they take care of it!! Thank you to all at my UPS STORE ********** 10 star place

Whitney 3 months ago

I just came from the Garland Rd. location which I've had a box there for at least the past 7 years and Hugo, one of the workers at this location looked me in my face and told me that I had NO packages and after asking him to go and check because I have had multiple notifications that I did have packages. He finally went back and came back with 25 packages! I don't know if he just didnt feel like getting them but I've NEVER had this experience here.