The UPS Store

Milan Kundera a month ago

Above and beyond service from the store manager all the way down to every single employee. Accurate, friendly, reliable and as I’ve been using this store for 8months, one tiny snafu that was not their fault was taken care of with a solution forward team mindset, and with great integrity. I actually pretty surprised. **The franchise owner should be proud of his ethical customer-forward staff.** I feel very safe having my mailbox here with this reliable gang.

Monique Sondag a month ago

This is hands down the best UPS in DFW. Everyone is always so kind and helpful. Shoutout to Veronica, today, for being so patient with me! I will drive out of my way every time just to come to this store because I know it will be the best and fastest experience. Thank you!

Marcus Watson a month ago

The Notary Public would not notarize some lease documents for me. These are the same documents I’ve had notarized at this location multiple times. She said she “couldn’t,” but if she had been honest, she meant she “wouldn’t.” I respect her decision as a Notary to not feel comfortable doing something. However, be honest with me. There are not different levels of Notary Public. You either are one or you are not. All you are doing, if you understand your actual duty, is to verify that I am actually the person signing the document. Again, I respect but disagree with her decision to protect herself. BUT….this is a reflection on the store itself. You either offer the service or you don’t. You wasted my time, and you have lost yet another customer.

Hello Kitty 9 months ago

Have been coming to the store for a very long time and I should say that this is by far the best UPS store. They have such great customer service and always get things right all of the employees are friendly. I recently had a massive and I mean massive printing need that was somewhat messy in terms of the pages and copies. I had the pleasure of working with DANIEL (pretty sure this was his name receipt shows EMP 178432). He was fantastic and went above and beyond to help me with my printing needs!! Thank you so much for always being a reliable store and offering fantastic customer service!

Cathryn Augustine Fischetti 6 months ago

Best neighborhood UPS store! Customer service is top notch and they really care about involvement in the community. Plus they have dog treats so our pups are obsessed with coming here and always try to pull us into the store even when we don't have any reason to be there