The UPS Store

Ron Nguyen 2 months ago

Came in and did the live scan fingerprint. Whole process costs about 10mins. I am very surprised with the service of this store. The store’s associate is very good, straight forward and helpful. Price for fingerprints is reasonable and fair. Thank you and will definitely come back.

Jamaluddin Firozi a year ago

Wow it was fantastic. The lady was so fast and efficient. We had great experience with the live scan here . The lady deserves 5 stars

Scarlet Vuong a year ago

I visited the USP store at Plaza de San Jose for a fingerprinting service and to return a few Amazon packages. The staff was incredibly friendly and efficient, making everything go smoothly. The store is clean, well-organized, and easy to navigate. I didn’t have to wait long, and the process was quick and hassle-free. The staff made sure to explain everything clearly, and I really appreciated their professionalism. It’s also conveniently located, so I’ll definitely be returning for any future needs, whether for services or package drop-offs. Overall, a great experience and highly recommended!

Ke Ye 3 months ago

Very disappointed with the service here. Their self-service printer was 'broken,' which forced me to use their full-service counter. They ended up charging me an extra $3-5 just for 'computer access' for a single-page document. It feels like a hidden trap to overcharge customers. If the self-service machine is down, they should honor the same price at the counter. Won't be coming back!

Khanh Do 6 months ago

I just send a package from SJ to KY couple of days ago. If I can give a 0 star I would. The staff in this UPS store are dishonest and deceitful. First, I paid high price for the package to deliver on time and it turn out they didn't do the delivering but instead USPS did, so the package delay more than 3 days. Secondly, they charged me $250 dollars for that package that only charge $100 at the USPS. If they mention to me that, I would just bring it to the USPS which is about a mile away. In the end, my package was late and they took $150 from me for service fee for carry my package 1 mile away. This is the lowest and worst UPS store ever, I did talked to them about the problem afterward and they told me they don't care. HORRIBLE STORE Please stay away. IF YOU ARE THE MANAGER OF THIS STORE AND READ THIS, PLEASE DO SOME TRAINING ABOUT MORAL.