The UPS Store

D a month ago

They were so nice and patient and helped me figure out how to do my returns. Great place

Chaturbhuj bhojwani 2 years ago

Great service, Very helpful people. I've been using that location more than five years I am very happy and satisfied.

Lucía Cherñajovsky a year ago

I was not able to withdraw a package from Amazon even though I've received emails from both AMAZON and UPS stating that someone else could pick up the package by showing the tracking number and a valid ID. The package was sent back, and I got a refund only after weeks of chatting with different Amazon representatives. This UPS office told my brother that it was a policy from that store. They did not even try to help him or give him an alternative.

Bridget Rice a year ago

My first experience here was easy my second was frustrating I brought an Amazon return thinking it was a scan and drop package like last time but the employee said I needed a label so I paid to have one printed out then I told I needed a box - fine but when she rang me the charge was 18 dollars. For a box ( plus printing which they charged for an hour not in minute increments) that was almost half the price of the item. Be wary of them charging you for things u didn’t ask for just to up the bill. I wound up not sending the item there and I won’t be coming back.

Luke 6 years ago

I go to this UPS store regularly for Amazon and other online returns. The staff are helpful, attentive, and courteous. I've gotten to know several staff members over the years - they are really great people who provide a great service to the neighborhood. I see a lot of disorganized people go into this store and expect the staff to resolve their problems. I see the staff respond gracefully, though sometimes that means turning them away. The store hours are strict - that's a fact of life at a lot of businesses. I don't think it's valid to complain about that. I have walked in minutes before closing - I've always been served in those situations but the staff have a ton of work to do loading trucks and such around closing time. I do not recommend going to the store really close to closing - for your and the staff's sake. Just go during the normal hours. They're much better than USPS's hours as it is.