The UPS Store

Cookies By Design 3 months ago

We LOVE our UPS Store! They are always so helpful with any issues we may have. We go there daily to drop off our shipping and they make sure the process is seamless, we are in and out with no problems ( even on days when we have over 30 packages!). Thank you so much to everyone who works there!

Denise Schnitzer a month ago

I paid the shipper $18 extra for UPS delivery of package for a local UPS store pick up. It arrived today; and the manager, Regina Padilla, at the The UPS Store 3167 San Mateo NE, ABQ, charged me ANOTHER $16.14 to PICK IT UP at her location. She said the UPS stores are all independently owned and operated. She said she was entitled to send my package back to the sender or I pay $15 fee plus tax to pick it up ($16.14.) All other UPS stores I’ve frequented never charged me to pick up my package, nor treated me so ill mannerly. Karma.

Mary Reinhardt 3 months ago

This UPS Store can be variable based on the clerks hired to work there at the time. They do well overall. Sometimes there are weird responses by new employees, but overall they do fine.

Kyle Redman 3 months ago

Came here to buy postage and mail a letter of importance out of state and had to show the attendant how to address an envelope as he had no idea how to do that. Since UPS deals in mail this is a bit unnerving to say the least. We're long time customers of rhe UPS store but won't return to this one.

Daniel Benavidez 7 months ago

Although I had to close our box with UPS today, this store was fabulous! We could call them and they would check our box, so we didn't have to drive in from out of town. Simply fabulous all of them were!