The UPS Store

Az7 4 months ago

‏Damn you and damn your agent in Saudi Arabia. As usual, nothing new. The shipment arrives in my country and is stored in your warehouses for more than 10 days. This happens every time. They do not have enough representatives and fleets to deliver customer shipments. (For your information, the merchant forces me to use UPS, but I have not chosen it for 15 years because of its bad quality.)

Jessica K 4 weeks ago

I’d like to call out an employee by name, because he was AMAZING. Skylar walked in to a very busy and cluttered situation in the store. Big mess behind the counter, customers piling almost out the door. This man cleared himself a path, hopped onto his terminal and started knocking out customers with speedy service and attention to the varied needs and requests he received. Skylar, I hope you’re getting your next promotion soon! UPS is lucky to have an employee like you.

Marcia Smith 6 months ago

Not this stores fault but this is the store I shipped from, total now 2 hours on the phone with customer care. Delivery was rerouted 2 hours south of destination, delivered with no photo and now Christmas gifts for grands are missing. Customer Care said it will be next week before they can TRY to get the station to send someone back to get the misdelivered items, like thats gonna happen. Irreplaceable gifts were shipped and UPS has ALWAYS been better than anyone getting deliveries on time and right place.

Jade Green 3 months ago

Then this is my first time visiting this store and I gotta tell you something I’m beyond impressed. I had a pleasure of one of your employees hunter working with me. The gentleman is beyond amazing. I’m 63 and he is awesome. He is polite. He is kind he is helpful. He is stressful. You need to compensate him so that you don’t lose him. He is definitely gonna be a great supervisor material for all the other employees that get all stressed. I cannot tell you how awesome he is. Please feel free to reach out.

mark perez 3 months ago

The little chubby white dude with the glasses ended up constantly $500 penalty because he gave me false information on the United States Postal Service services that they offer ... even though they say that they have no affiliation with them they still offer the services and they appointed me to their service instead of their own UPS service. When I brought this to the tension of the manager the bald headed spineless dude he kept beating around the bush saying he was going to call me back and take care of it look into it and he never did. I'm a continuous customer there I go at least three times a week anyways I caught him yesterday thinking he was going to be able to lie to me in front of clients and customers and appointed him out in front of everybody he turned real red and left.