The UPS Store

Stacie 4 weeks ago

I am delighted to receive excellent customer service today from Rochelle at UPS at 6300 E Hampden. Thanks for hiring kind and caring people to staff your business. I will be back!

M. G. 4 months ago

Corrected: Negative 5 Stars! Ladies and gentlemen, I would highly advise if you have a package or a simple return and you value your time do not go to this location. You are wasting your time. I went in here to ship back a simple item to Amazon and these ladies in here acted like it was the end of the world that I wanted them to box up what I had. They advised me to go to Home Depot like it was just a normal thing to send business away. Then the lady had the nerve to argue with me about her not doing her own job. Well so you know you cannot ship things at home depot, let alone want one of their moving boxes to ship material in. Therefore, lady with the curly hair and glasses, your teaching the younger employee you have there foul business and customer service practices. You should be ashamed of yourself. If the owner reads this you should can that lady! If lady you're in fact the owner, you should just lock the door and pack it in. You're sending business elsewhere over a shipping box. I'll give you just a couple months before your location is shut down or sold again. People if you value your money, time, and community this is not the place to go. Thank you. Update: I ended up at the ups store off of Bowles and Platte Canyon where I was met with a smile and a box. The ladies there were appauled by my experiences at the Hampden and I25 store. It took me going across town to get a simple Amazon return done. Therefore when I say if you value your time, do not got to the ups store off of Hampden and I25. Thanks again. Have an amazing day.

Kiet Nguyen 3 months ago

Their customer service is awesome!!. Right when I came into the door, I was looking for a box big enough for my package, one of the worker suggested I use their shipping bag since it was their biggest that would fit. I would've spent 15 mins looking for something but Kenneth helped me out while helping out another customer. The checkout was fast and easy, Kenneth made it very comfortable and explained everything since I had no idea what i was doing. Thank you Kenneth, thank you UPS.

Bob Donegan 2 months ago

Excellent store and service! I was dropping off some amazon returns and had made a mistake on one of them. to correct it, I figured I would be hours in amazon customer service. Hope and Rochelle figured out the problem and got me an 800 number to fix it. It took me 5 minutes and I was on my way. Great service from two folks working on a sunday morning. Thank you !!!

Mohamed Elamine Maidi 2 months ago

I don’t know why the guy was laughing at me every time I ask a question how to make a return for my package, I was asking the lady and he was laughing as a reaction to my questions, you guys need to be more professional and respectful to your clients. That was today Wednesday 22nd April 2026 at 1 pm. The lady was nice and kind though.